What is the user claim process on Workplace?
This article is only applicable to users of Workplace Advanced.
Once invited, users will need to go through a claim process to check or provide information about their profile and set a password. Employees start this process by receiving an email from Workplace which contains their unique claim URL, or by navigating to the sign-in page (SSO-enabled companies only) once they've been invited.
Note: If your company has enabled SSO for your community, members will first be asked to log into your SSO system before they can start the claim process.
Once accessed, Workplace will take members through the following steps to complete their registration:
1. Accept terms and confirm profile details
2. Set a password
Members will be asked to set a password. This stage is omitted for SSO-enabled communities.
3. Select default groups
Members will be able to choose groups to become members of from a default selection, or search for a specific group. They'll then be taken to News Feed and will be able to start using Workplace immediately.